tl777 Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how tl777 collects, uses, and protects your data.
Introduction and Purpose
tl777 ("we", "our", "platform") is a trusted online gaming and betting platform for Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains how tl777 collects your personal information, what it is used for, how long it is stored, and what rights you have over your data.
By using our website, mobile platform, or any related services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our services and contact us.
What Information We Collect
When you register and use services on tl777, we may collect various types of information. This information falls into two main categories — information you provide directly and information collected automatically.
Personal Identification Information
- Full name and date of birth
- Email address
- National ID or passport number (for verification)
- Current address and country
- Occupation details (in certain cases)
Financial and Payment Information
- bKash, Nagad, Rocket, or Upay account number
- Transaction history (deposits and withdrawals)
- Bank account details (where applicable)
- Documents required for anti-money laundering compliance
Gaming Activity Information
- Play history and betting records
- Win and loss amounts
- Duration of activity on the platform
- Preferred game categories and display preferences
- Bonus and promotion usage details
Technical and Device Information
- IP address and device identifier
- Browser type and version
- Operating system
- Cookies and session data
- Login date, time, and location
Purpose of Using Information
tl777 uses your personal information only for legitimate and necessary purposes. We never share your information with third parties unnecessarily.
- Account Management: To complete the registration process, verify your identity, and keep your account active.
- Service Delivery: To provide gaming services, betting features, and live casino services without interruption.
- Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Security Assurance: To prevent fraudulent activity, money laundering, and unauthorized access.
- Customer Support: To resolve your issues through 24/7 live chat support in Bengali.
- Responsible Gaming: To identify excessive gaming tendencies and provide assistance to users when needed.
- Platform Improvement: To analyze user experience and further improve the quality of our services.
- Relevant Communications: To keep you informed about bonuses, promotions, and important updates (subject to your consent).
Information Sharing and Disclosure
tl777 does not sell or rent your personal information. However, in certain circumstances we may share some information with trusted parties.
Service Provider Partners
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), technical support, and platform operations. These parties receive only the information needed to perform their specific services and are required to follow our privacy standards.
Legal Obligations
We may be required to disclose information under court orders, lawful government requests, or applicable law. Information may also be shared with relevant authorities to prevent serious fraud or criminal activity.
Game Providers
Our game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, receive limited technical data necessary for uninterrupted game performance. These providers follow international fair play and data protection standards.
What We Never Do
We do not sell your personal information to third-party advertisers. Your information is not shared with any party for unnecessary or unrelated purposes. Your data will never be used for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
tl777 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.
Essential Cookies
Required to maintain login sessions and operate core platform functions. These cannot be disabled.
Functional Cookies
Used for language preferences, theme settings, and personalized experiences. You can disable these.
Analytics Cookies
Collect platform usage statistics that help us improve our services. Not personally identifiable.
Security Cookies
Used for detecting unauthorized access and protecting accounts. These are always active.
Data Storage and Security
Retention Period
tl777 retains your personal information for as long as your account is active. Even after an account is closed, some information may be kept for a defined period to meet legal obligations, resolve disputes, and maintain financial records. Financial transaction records are retained for a specifically determined period in accordance with applicable regulations.
Technical Security
- SSL (Secure Socket Layer) encryption — 256-bit encryption is used for all data transfers
- Data stored in a secure server environment — regular security audits are conducted
- Two-factor authentication (2FA) — for additional account security
- Limited access policy — only authorized staff can view specific information
- Regular backups and a disaster recovery plan are in place
Our Security Commitment
- SSL encryption active
- Fair play guaranteed
- Data sales prohibited
- 24/7 security monitoring
- Regular security audits
- Responsible data management
Your Rights and Choices
As a tl777 user, you have several important rights over your personal information. Contact us to exercise these rights.
Right to Access Information
You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable timeframe.
Right to Correct Information
If there are any errors or inaccuracies in your information, you can request that they be corrected. Ensuring accurate information is important for both you and us.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
Right to Withdraw from Communications
You may withdraw your consent to receive promotional emails and notifications at any time. However, important service-related messages cannot be stopped.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily paused, though this may limit your access to services.
Right to Data Portability
You may request that your personal information held by us be provided in a structured, machine-readable format.
Age Verification and Minor Protection
tl777 strictly prohibits use of the platform by anyone under the age of 21. We make age verification mandatory during registration and reserve the right to investigate suspicious accounts.
We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
Changes to the Policy
tl777 reserves the right to update this Privacy Policy at any time as needed. If significant changes are made to the Policy, we will notify you in the following ways:
- A notice will be sent to your registered email address
- A notification of the changes will be shown when you log in to the platform
- The "Last updated" date at the top of this page will be changed
Continued use of the platform after changes are made will be considered acceptance of the updated Policy. We therefore recommend that you review this Policy regularly.
Privacy Contact
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us. Our team is available 24/7 to assist you in Bengali via live chat.
Email address: [email protected]
Contact us instantly via live chat — support available 24/7 in Bengali.
For more information, visit our Terms and Conditions and Responsible Gaming pages.